Cancellation policy 2019

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Some of the workshop levels may have restrictions and you may not be able to change your preferences after signing up.

If you purchased a Congress pass but are unable to attend the congress:

• Cancellation of your pass must be done in writing to post@ruedacongress.com
  Please submit your full name, and your sign-up receipt.
  You have the option of selling your pass or requesting refund.
• Sell your pass – only with a written confirmation in advance from post@ruedacongress.com First, check the sign-up status. You may only sell to a gender/level that is available. Email us the name, email, gender and level of the buyer. If approved, the buyer will receive a code to register with, without payment.
• Refund – is given according to the following dates.
  Please email us your bank account, bank name, bank address, IBAN and Swift code.

  Cancellation date      Refund  Until July 15th  70% of your payment  Until August 15th  50% of your payment  After August 15th  No refund

• Pre-paid meals – may be refunded if you have notified post@ruedacongress.com no later than August 15th. A 10% admin fee will apply.  After August 15th there is no refund on pre-paid meals.

Unfortunately, we are not able to handle last-minute changes the last week before the congress.
Tip! We recommend checking your travel insurance for claiming the amout that the Rueda Congress is not able to refund.