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Some of the workshop levels may have restrictions and you may not be able to change your preferences after signing up.
If you purchased a Congress pass but are unable to attend the congress:
- Cancellation of your pass must be done in writing to firstname.lastname@example.org.
Please submit your full name, and your sign-up receipt.
You have the option of selling your pass or requesting refund.
- Sell your pass – only with a written confirmation in advance from email@example.com. First, check the sign-up status. You may only sell to a gender/level that is available. Email us the name, email, gender and level of the buyer. If approved, the buyer will receive a code to register with, without payment.
- Refund – is given according to the following dates.
Please email us your bank account, bank name, bank address, IBAN and Swift code.
Cancellation date Refund Until July 15th 70% of your payment Until August 15th 50% of your payment After August 15th No refund
- Pre-paid meals – may be refunded if you have notified firstname.lastname@example.org no later than August 15th. A 10% admin fee will apply. After August 15th there is no refund on pre-paid meals.
Unfortunately, we are not able to handle last-minute changes the last week before the congress.
Tip! We recommend checking your travel insurance for claiming the amout that the Rueda Congress is not able to refund.