Cancellation policy

///Cancellation policy
Cancellation policy 2018-08-02T11:43:32+00:00

Some of the workshop levels may have restrictions and you may not be able to change your preferences after signing up.

If you purchased a Congress pass but are unable to attend the congress:

  • Cancellation of your pass must be done in writing to ruedacongress@gmail.com.
    Please submit your full name, and your sign-up receipt.
    You have the option of selling your pass or requesting refund.
  • Sell your pass – only with a written confirmation in advance from ruedacongress@gmail.com. First, check the sign-up status. You may only sell to a gender/level that is available. Email us the name, email, gender and level of the buyer. If approved, the buyer will receive a code to register with, without payment.
  • Refund – is given according to the following dates.
    Please email us your bank account, bank name, bank address, IBAN and Swift code.

     Cancellation date      Refund
     Until July 15th  70% of your payment
     Until August 15th  50% of your payment
     After August 15th  No refund
  • Pre-paid meals – may be refunded if you have notified ruedacongress@gmail.com no later than August 15th. A fee may apply.  After August 15th there is no refund on pre-paid meals.

Unfortunately, we are not able to handle last-minute changes the last week before the congress.
Tip! We recommend checking your travel insurance for claiming the amout that the Rueda Congress is not able to refund.